Claims Management

We believe the key to managing costs is to employ a strong and directed claims management program. So often, an organization will cede their responsibility and duty to manage insurance claims off to an insurance carrier. Our philosophy is to take back control of your claims costs by working with your organization to create a customized internal process to efficiently process claims, and to improve your partnership with your TPA or carrier.

We act as an extension of your risk management team. Costs are controlled and exposures reduced by having a party representing your interest that acts separately from the constraints of the policy between Insured and Carrier. As your Claims Advocate, we provide technical expertise, management tools, administrator oversight, and coverage interpretation. Our programs are designed to interact with your management team and reflect the business objectives of your company.

Examples of services include:

  • Advocacy in Coverage Disputes
  • Business Interruption
  • Claim Administrator Oversight
  • Liaison with Insurance Carrier/TPA
  • Loss Reporting
  • Loss Trending and Development
  • Open Claim Review
  • Program Run-Off
  • Reserve Analysis
  • Settlement Strategies
  • TPA selection services
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