Surety agents & brokers (same thing) come in all sizes and shapes.
What this really means is that the experience and ability of your surety broker is going to be a result of their surety background, experience, and intelligence. Not all surety brokers are the same, just as all financial advisors are not the same.
Talk to a number of different surety brokers and have them give you their philosophy on how to manage bond clients and surety markets. This will give you a lot of common sense insight into a broker’s real capability in the marketplace.
You should change brokers when you are convinced that you are not receiving the level of consultative advice and service that your company warrants in the marketplace.
If you are in need of a surety broker or would like to discuss further, please contact me.