Claims Advocacy

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When it comes to representing you at the time of a loss, no one does it better than Oswald’s team of experienced claims professionals. We work directly with our clients and facilitate interaction between you and the carrier, achieving a fast and equitable resolution of your claim.

Our goal is to eliminate the trauma from the event through pre-loss preparation and post-loss claim advocacy. Our involvement begins with the initial phone call and ends only when your loss has been settled to your satisfaction.

Our Services Include:

Pre-Loss Planning:

  • Property site assessment
  • Pre-approved restoration and contractor vendors
  • Simulated claim “walk through”, establishing protocols prior to loss
  • Identification of uninsured exposures
  • Predetermined list of contacts

Post-Loss Advocacy:

  • Arranging rental cars and locating repair facilities
  • Loss “triage” prior to submission
  • Resolution of coverage disputes
  • Monitor losses and act as liaison between client and carrier
  • Assist with subrogation and recovery efforts

We do whatever it takes to provide you with full financial recovery and settlement, helping you get your life back in order.

24/7 Claims Advocacy

Contact Claims Advocate Kim Kluever,