Media Center
June 2025
ABOUT THE AUTHOR:
With 10 years of experience in the insurance and healthcare industry, I’ve had the privilege of working alongside some of the brightest minds in the field.
Over the years, I’ve met with over 500 different organizations and personally consulted with more than 100 companies, ranging in size from 30 employees to 5,000. My passion for what I do drives me to continuously find innovative solutions that help businesses take care of their most important asset – their people.
My goal for this newsletter is to keep it brief and to give you 2-3 valuable takeaways every other week, helping you stay informed and make the best decisions for your business and your employees.
The expanding uses of artificial intelligence
Artificial intelligence (AI) is rapidly transforming the insurance industry. Streamlining routine claims processes, enhancing member interactions, and identifying emerging risks are just some of the ways insurers are using AI tools to improve operations. Our partners at Assurex Global teamed up with Powerbroker AI to help agencies specialize within their existing teams and optimize productivity so they can better serve clients.
Many industry leaders believe AI has the potential to revolutionize insurance. Eighty-four percent of health insurers reported using AI or machine learning in some capacity, according to a survey conducted by the National Association of Insurance Commissioners. AI tools are being leveraged across various product lines, including individual major medical, group major medical, and student health plans. Read the report here to learn more about AI’s growing role in the health insurance landscape.
While AI offers immense potential for businesses, it is also important to understand the risks associated with new technologies. Data sensitivity concerns, plagiarism, and deepfakes are some of the risks to keep in mind. Learn more about the risks associated with AI so you can protect your organization while embracing technology.
